Virtual Schoolbag (VSB)

10 Sep 2018
Business managers, bursars and secretaries, headteachers, sencos, teachers and teaching assistants of all schools
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Team Prevent now offer a Video Consultation Service for Occupational Health Referrals

East Sussex is a large county which can make reaching the nearest Occupational Health clinics difficult for some. In response to this and feedback received Team Prevent are now offering video consultations for Occupational Health Referrals alongside their existing face to face and phone based service.

East Sussex is a large county which can make reaching the nearest Occupational Health clinics difficult for some. In response to this and feedback received Team Prevent are now offering video consultations for Occupational Health Referrals alongside their existing face to face and phone based service. The greater flexibility offered by this new service will improve access to and provide an additional method by which appointments can be undertaken as well as speeding up the process for all parties.  

Team Prevent could offer a video consultation to an individual as a practical alternative to a face-to-face or telephone consultation, where appropriate.

All video consultations take place using Team Prevent’s secure online platform which has been specifically designed for this purpose. The technology can be used on a Window’s PC or laptop as well as with most Android and iOS mobile devices.

If Team Prevent want to arrange a video consultation with an employee, they will phone them first to agree a suitable time and date. They will also check that the employee has access to a suitable computer or mobile device, as well as a private and confidential location.

Once everything is arranged, the employee will just need to follow the instructions they receive in the email confirmation and make sure their microphone and speakers are active.

Team Prevent have been running these virtual clinics for some time, here are some customer experiences of the video consultation service:    

  • It really helps being able to see someone when you are explaining your situation. It feels as personal as seeing the person face-to-face but without the hassle of getting to the appointment. 
     
  • The call was better than the telephone as I have a brain injury that makes it very difficult to understand what is being said without being able to lip read. I could clearly understand what the doctor was saying to me.
Grace Schultz
Grace Schultz


Phone: 01273 336432
Email: WellbeingServiceSchools@eastsussex.gov.uk